NEW! VRChat Zinika hair ✖️

We are committed to our customers' satisfaction and for that reason, we offer a 30-Day Refund Guarantee in the event that you have not been able to use the hair in relation to our product.

Terms and Conditions of the Refund Guarantee:

Guarantee Period: The customer will have the right to a refund during the first 30 days after the product purchase date. After this period, refund requests will not be accepted.

Refund Eligibility: This guarantee applies only in the event that the customer has not been able to use the hair due to problems related to the quality or functionality of our product.

Exclusions: This guarantee will not apply if the issue is due to incorrect use, mishandling, inadequate storage, improper maintenance, incorrect installation, or any other issue that arises from the user's misuse of the product.

Refund Request: To request a refund, the customer must contact our customer service through Discord or Twitter, providing a detailed explanation of the issue and presenting evidence if necessary.

Refund Process: If the refund request is approved, the refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days, according to your bank's terms.

Shipping Charges: The shipping costs to return the product are the customer's responsibility and are not refundable. If you receive a refund, the cost of the return shipping will be deducted from your refund.

We hope you enjoy your experience with our product and remember that we are here to assist you every step of the way. If you have any questions about our 30-day refund guarantee, do not hesitate to contact us via Discord or Twitter.