NEW! VRC Zunay hair 🌸

We are committed to our customers' satisfaction and for that reason, we offer a 30-Day Refund Guarantee in the event that you have not been able to use the hairstyle in relation to our digital design package.

Terms and Conditions of the Refund Guarantee:

Guarantee Period: The customer will have the right to a refund during the first 30 days after the purchase date. After this period, refund requests will not be accepted.

Refund Eligibility: This guarantee applies only in the event that the customer has not been able to use the hairstyle due to problems related to the quality or functionality of the digital design files provided.

Exclusions: This guarantee will not apply if the issue is due to incorrect use, mishandling, inadequate storage, improper maintenance, incorrect installation, or any other issue that arises from the user's misuse of the files.

Refund Request: To request a refund, the customer must contact our customer service through Discord or Twitter, providing a detailed explanation of the issue and presenting evidence if necessary.

Refund Process: If the refund request is approved, the refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days, according to your bank's terms.

We hope you enjoy your experience with our digital designs and remember that we are here to assist you every step of the way. If you have any questions about our 30-day refund guarantee, do not hesitate to contact us via Discord or Twitter.